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It’s official! Bell Direct is one of Australia’s most loved investing brands, according to customers surveyed as part of the 2024 Finder Customer Satisfaction Awards.
It has been named the winner of the Legendary Service award and also took home awards as a Loved Brand and Trusted Brand, having been highly commended in the 2023 awards.
The Finder Share Trading Platform Customer Satisfaction Awards ask Australians which investing brands and products they trust and love the most.
Each year, thousands of Australians rate brands they’ve used as part of Finder’s Customer Satisfaction Awards program. Aussies rate brands within a product category across a range of metrics, including ‘features and benefits’ and ‘customer service’.
Finder worked with leading data, insights and consulting company, Dynata to survey customers and collect their responses.
Delivering for customers
Bell Direct was ranked the best share trading platform for customer service, with one of the highest scores amongst all eligible investing platforms in the 2024 Finder Customer Satisfaction Awards.
Loved and trusted
An impressive 97% of customers agreed Bell Direct was trustworthy and reliable, and it recorded great marks across the board.
Along with a high score for customer service, Bell Direct also had great scores for ease of use.
A worthy winner
Bell Direct’s strong showing in the 2024 Finder Customer Satisfaction Awards is a testament to its commitment to putting customers first.
Not only is it best-in-class on customer service, it’s one of Australia’s most loved and trusted investing platforms according to those who matter most – the customers.
Congratulations again to Bell Direct.
About the author
Tom Stelzer is a publisher and writer for Finder, covering investing and cryptocurrency. He previously worked for Finder as a writer in Australia and the UK, covering things like personal finance, loans, investing, insurance as well as small business and business loans.
